Consumer Behavior | Essential Component of marketing
in Marketing ManagementWhat you will learn?
How consumers make purchasing decisions
The impact of psychology and emotions on buying behavior
Strategies to influence and engage customers effectively
The role of social, cultural, and economic factors in consumer behavior
Techniques for market segmentation, targeting, and positioning
About this course
Online Self-Paced Course: Consumer Behaviour
π About this Course
β’ A comprehensive self-paced course designed to help learners understand consumer psychology and decision-making.
β’ Ideal for marketing professionals, business owners, students, and aspiring brand strategists.
β’ Features industry-relevant case studies, expert lectures, and real-world applications.
π Course Overview
β’ Learn how consumers think, feel, and behave in the marketplace.
β’ Understand factors influencing buying decisions, including psychological, cultural, and social elements.
β’ Explore strategies for market segmentation, targeting, and positioning.
β’ Gain insights into consumer research, branding, and digital marketing.
π Course Curriculum / Modules
Module 1: Introduction to Consumer Behaviour
β’ Fundamentals of consumer behaviour
β’ Market segmentation & targeting
β’ Industrial buying behaviour
Module 2: Consumer Needs, Motivation & Personality
β’ Psychological & sociological influences
β’ Motivation theories (Maslow, McClelland)
β’ Self-concept & personality traits
Module 3: Perception, Learning & Attitude Formation
β’ Perception & decision-making
β’ Learning theories & consumer involvement
β’ Attitude formation & brand communication
Module 4: Social & Cultural Influences on Buying
β’ Role of family, reference groups, and opinion leaders
β’ Social class & cultural factors
β’ Impact of digital & influencer marketing
Module 5: Consumer Decision Making & Innovation
β’ Consumer buying process
β’ Diffusion of innovation & resistance to change
β’ Models of consumer decision-making
π What You Will Learn
β How consumers make purchasing decisions
β The impact of psychology and emotions on buying behavior
β Strategies to influence and engage customers effectively
β The role of social, cultural, and economic factors in consumer behavior
β Techniques for market segmentation, targeting, and positioning
π Learning Objectives
π― Analyze consumer decision-making processes
π― Understand consumer motivation, personality, and perception
π― Apply market segmentation strategies to improve business performance
π― Develop marketing campaigns based on consumer insights
π― Evaluate emerging trends and digital consumer behavior
π Course Features & Benefits
β Self-Paced Learning β Access course material anytime, anywhere
β Lifetime Access β Study at your convenience with on-demand video lectures
β Industry-Expert Instructors β Learn from top educators via Swayam Portal
β Real-World Case Studies β Gain practical insights from leading brands
β Assignments & Quizzes β Test your knowledge with interactive exercises
β Networking Opportunities β Connect with industry professionals & fellow learners
π Who This Course is For
π©βπ» Marketing & Sales Professionals β Understand customer psychology to refine strategies
π Business Owners & Entrepreneurs β Optimize business decisions with consumer insights
π MBA & Marketing Students β Build a strong foundation in consumer behavior
π Market Researchers & Analysts β Learn data-driven consumer analysis techniques
π Skills Covered
βοΈ Consumer Psychology & Decision-Making
βοΈ Market Segmentation, Targeting & Positioning
βοΈ Digital & Social Media Marketing
βοΈ Branding & Consumer Loyalty
βοΈ Retail & E-Commerce Consumer Behaviour
π Complimentary Benefits to Students for Enrolling Now
π Lifetime Course Access + Free Updates
π Downloadable Resources & Templates
π Access to Exclusive Webinars & Industry Events
π Live Q&A Sessions with Experts
π Exclusive Membership in a Professional Marketing Community
π Course Certificate Advantage
π Earn a Recognized Certificate β Add value to your resume & LinkedIn profile
π Industry-Relevant Certification β Enhance job prospects in marketing, sales, and research roles
π Boost Career Growth β Gain a competitive edge in the job market
π Instructor Bio
π¨βπ« Expert Educators from Swayam Portal β Taught by industry leaders & marketing professors
π Guest Lecturers & Real-World Practitioners β Learn from CEOs, CMOs, and digital marketing experts
π Books & References
π Consumer Behavior β Leon G. Schiffman & Leslie Kanuk
π Predictably Irrational β Dan Ariely
π Influence: The Psychology of Persuasion β Robert Cialdini
π Marketing Management β Philip Kotler
π Top Indian Companies Hiring with These Certifications & Skillsets
π’ Top Recruiters:
β’ FMCG β Hindustan Unilever, ITC, NestlΓ©
β’ E-commerce & Retail β Amazon, Flipkart, Reliance Retail
β’ Consulting & Research β McKinsey, BCG, KPMG
β’ Digital Marketing & Media β Google, Facebook, Zomato
π¬ Video Source: Expert Educators from Swayam Portal
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